$ contact
contact
questions, a bug, a ban to appeal, or a request about your data, for zochess analysis, vision or play? write to us. a person reads every message.
what to include
the more of this you tell us, the faster we can sort it out:
- which app it is about: analysis, vision or play.
- your username, or the email address on your account.
- your device and app version.
- what happened, what you expected instead, and the steps to make it happen again.
- a screenshot, or a link to the game if it is about a specific position or result.
help by app
each app has its own answers and its own privacy details:
account and data
- one zochess account works in all three apps. you can delete it at any time from the account settings in the app; that removes your profile and the data linked to it in every app.
- to request a copy of your data, or for anything else about privacy, email us at the address above.
more answers
- fair play: the rules on cheating in play games, and how to appeal.
- privacy policy: what we collect for your account and play, and why.
- terms of service: the rules for using zochess.